Shipping policy
Last updated: September 5, 2026
Free U.S. shipping and delivery estimates
This Shipping Policy applies to orders placed through https://packcovetravel.com. Orders are fulfilled from the United States and shipped to eligible addresses within the United States.
Shipping cost
Standard shipping is free for eligible U.S. orders. There is no minimum purchase threshold. Any unavailable destination or service limitation will be shown before checkout is completed.
Order cutoff and processing
Business-day cutoff: 2:00 PM Eastern Time (ET), Monday-Friday.
Processing time: 1-2 business days.
Orders received after the cutoff begin processing on the next business day.
We do not process orders on weekends or U.S. public holidays. Processing resumes on the next business day.
Transit and estimated delivery
Transit time after dispatch: 3-5 business days.
Total estimated delivery time: 4-7 business days, including processing.
Business days are Monday-Friday and exclude U.S. public holidays.
Delivery dates are estimates, not guarantees. Severe weather, carrier disruption, incorrect addresses, security reviews, or other events outside our reasonable control may cause delay. If a material delay occurs, contact us for assistance and any rights available under applicable law.
Tracking
When tracking is available, we send tracking information to the email address used at checkout after the order is dispatched. Tracking may require time to update after the carrier receives the package.
Address changes and delivery problems
Address or order changes must be requested through customer support before shipment and are not guaranteed. Customers are responsible for providing a complete and accurate address. If tracking shows delivered but the package cannot be located, or if a package appears lost, contact us promptly so we can review the shipment with the carrier.
Cancellations
Cancellation may be requested before shipment. Once an order has shipped, it cannot be canceled and must be handled through the return process after delivery.
Contact
Store: PACKCOVE TRAVEL
Operating company: AeroStock LLC
Registered business address: 317 Reno Ct, Lexington, KY 40509, United States
Website: packcovetravel.com
Customer support email: support@packcovetravel.com
Customer support phone: +1 832-352-4500
Support hours: Monday-Friday, 9:00 AM-5:00 PM Eastern Time (ET), excluding U.S. public holidays